Gateway 8450R Bedienungsanleitung

A MAN US 8450R SYS GDE R0 6/008450R ServerSystem Manual

Front panel 9Front panelPower supply supports as many as three hot-swap power supply modules.5.25-inch drive bay supports one half-height 5.25-inch de

Replacing the system board 993Remove all expansion cards from the server. (See “Replacing a hot-swap PCI card” on page 73 and “Replacing an expansion

100 Replacing and Adding Internal Devices6 Remove the memory board retention bracket by removing the screw at the back end, sliding the bar forward, a

Replacing the system board 1017Pull the memory board out of the chassis and put it on a static-free surface.8 Remove the EMI foam cover over the proce

102 Replacing and Adding Internal Devices9 Remove the processors by removing the screws and the retention bracket.10 Remove all of the VRMs from the s

Replacing the system board 10311Remove the plastic hot-plug PCI curtains from the electronics bay by pulling them out of the supports at each end.8506

104 Replacing and Adding Internal Devices12 Lift out the plastic system board shield, then remove the two screws and pull out the system board.13 Remo

Replacing the system board 10514Place the new system board in the chassis and secure it with the screws you removed in Step 12.8506284.book Page 105 T

106 Replacing and Adding Internal Devices15 Replace the plastic system board shield, then replace the plastic hot-plug PCI curtains in the electronics

Replacing the system board 10717Replace all of the processors in the system board and secure them with the retention brackets and two screws each.8506

108 Replacing and Adding Internal Devices18 Replace the EMI foam cover over the processors.8506284.book Page 108 Thursday, July 13, 2000 11:43 AM

10 System FeaturesBack panelExpansion card slots (2) let you install as many as two 32-bit, 33 MHz PCI expansion cards.Hot-plug expansion card retenti

Replacing the system board 10919Replace the memory board in the chassis, then replace the memory board retention bracket by hooking the bar over the e

110 Replacing and Adding Internal Devices20 Slide the electronics bay back into the chassis and secure it in place with the four screws you removed in

About the BIOS Setup utility 1115Using the BIOSSetup UtilityAbout the BIOS Setup utilityThe server BIOS has a built-in setup utility that lets you con

112 Using the BIOS Setup UtilityAs you select items on the Main menu or in submenus, you see specific information related to the current selection in

Updating the BIOS 113Updating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from the technical support area on the G

114 Using the BIOS Setup UtilitySetting the system board jumpersThe system board has three jumpers. Each of these jumpers has a specific function desc

Setting the system board jumpers 115Password Clear jumperThe Password Clear jumper on the system board (pins 5 through 7 of jumper J9F2) lets you dele

116 Using the BIOS Setup UtilityBOOT Option jumperThe BOOT Option jumper on the system board (pins 9 through 11 of jumper J9F2) lets you recover the B

Setting the system board jumpers 1174Close the case by following the instructions on page 31, then reconnect the power cord.5 Place the bootable diske

118 Using the BIOS Setup Utility8506284.book Page 118 Thursday, July 13, 2000 11:43 AM

System interior 11Serial ports (2) connect to serial devices.Parallel port connects a printer or other parallel device.Keyboard port connects a PS/2-c

Avoiding power source problems 1196Managing theServerAvoiding power source problemsSurge suppressors, line conditioners, and uninterruptible power sup

120 Managing the ServerLine conditionersA line conditioner protects the server from the small fluctuations in voltage from an electrical supply. Most

Maintaining and managing your hard drive 121Using Check Disk in Windows NTBad sectors are parts of a hard drive or diskette that will not hold data. A

122 Managing the ServerBacking up filesRegularly backing up your files protects you from losing data and lets you keep fewer files on your hard drive.

Maintaining and managing your hard drive 123Deleting temporary Internet filesAs you visit Web sites, your browser stores temporary Internet files on y

124 Managing the ServerProtecting the server against virusesA virus is a program that attaches itself to a program or data file on a computer, then sp

System administration and control 125System administration and controlThe server has three server-management tools included to enable administration a

126 Managing the ServerDirect Platform Control (DPC) ConsoleThe Direct Platform Control (DPC) Console provides remote emergency management of servers.

System administration and control 127Using passwordsIf you set and enable a user password but not an administrator password, enter the user password t

128 Managing the ServerSummary of software security featuresThe following table lists the software security features and describes what protection eac

12 System FeaturesFans provide cooling for all server components. There are as many as six hot-swap fans in the server.Hot-swap drive bays support up

System administration and control 129Control access to thesystem other thanBIOS Setup (set userpassword)To control access to the system, set a user pa

130 Managing the ServerSystem recoveryTake precautions that allow you to recover damaged files and recover your system in the event that your hard dri

Introduction 1317TroubleshootingIntroductionIf the server does not operate correctly, re-read the instructions for the procedures you have performed.

132 TroubleshootingTroubleshooting guidelinesAs you troubleshoot the server, keep the following guidelines in mind: Never remove the chassis cover wh

Diskette drive problems 133Diskette drive problemsThe system does not recognize the diskette driveThe diskette drive will not read, write, or formatTh

134 TroubleshootingThe diskette drive LED illuminates continuouslyHard drive problemsThe server does not recognize a SCSI driveMemory and processor pr

Modem problems 135The system does not recognize a new or second processorModem problemsThe system does not recognize the modemA memory chip is faulty

136 TroubleshootingPeripheral/Adapter problemsThe system does not recognize a SCSI deviceThe system does not recognize an expansion cardProbable cause

Printer problems 137Printer problemsThe printer will not turn onThe printer is turned on but will not printThe printer prints garbled textProbable cau

138 TroubleshootingSystem problemsThe system will not start upThe system is non-responsiveThe keyboard does not workProbable cause SolutionThe system

System board 13System boardA Legacy narrow SCSI connectorB Server monitor module (SMM) feature connectorC Legacy wide SCSI connectorD 64-bit, 33 MHz h

System problems 139The mouse does not workThe server power and reset buttons are not responsive:A key was depressed whilethe server was starting upCle

140 TroubleshootingVideo problemsThe system is running but the screen is blankProbable cause SolutionThe monitor is not turned on Make sure that the m

Video problems 141The image on the screen is dim or difficult to readThe color monitor displays everything in black and whiteThe displayed characters

142 TroubleshootingThe video is distortedError messagesThis section lists common error messages that you may see. These messages often indicate proced

Error messages 143Decreasing availablememoryYour BIOS configuration is incorrect. Enter the BIOS Setuputility, then make sure the settings are correct

144 TroubleshootingInvalid password Enter your password again, make sure to enter it correctly.Be aware that some passwords are case sensitive.Ifyoudo

Error messages 145Time and date not set Open the BIOS Setup utility, then set the system date andtime.Write protect error Move the write-protection ta

146 Troubleshooting8506284.book Page 146 Thursday, July 13, 2000 11:43 AM

Safety, Regulatory, and Notices 147ASafety,Regulatory, andNoticesThe Gateway 8450R Server originally shipped with a Class A rating according to FCC ru

148 Safety, Regulatory, and Notices Openings in the server case are provided for ventilation. Do not block or cover these openings. Make sure you prov

14 System FeaturesG Hot-plug indicator board connectorH 32-bit, 33 MHz half-length PCI expansion connectorsI Intelligent chassis management bus (ICMB)

Safety, Regulatory, and Notices 149WarningsWARNING: English (US)AVERTISSEMENT: FrançaisWARNUNG: DeutschAVVERTENZA: ItalianoADVERTENCIAS: EspañolThe po

150 Safety, Regulatory, and NoticesAfter you have completedthe six SAFETY stepsabove, you can remove thesystem covers. To do this:1 Unlock and remove

Safety, Regulatory, and Notices 151The system is designed tooperate in a typical officeenvironment. Choose a sitethat is: Clean and free ofairborne pa

152 Safety, Regulatory, and NoticesRegulatory compliance statementsRack mountingIf rack mounted units are installed in a closed or multi-unit rack ass

Safety, Regulatory, and Notices 153An FCC compliant telephone line cord with a modular plug is required for use with this device. The modem is designe

154 Safety, Regulatory, and NoticesBefore installing this equipment, users should ensure that it is permissible to be connected to the facilities of t

Safety, Regulatory, and Notices 155CTR 21 (1998) - Attachment requirements for pan-European approval for connection to the analogue Public Switched Te

156 Safety, Regulatory, and NoticesNew Zealand Telecommunication statement (for products fitted with Telepermitapproved modems)The grant of a Teleperm

Safety, Regulatory, and Notices 157Television antenna connectors protection (for systems fitted with TV/cable TV tunercards)External television antenn

158 Safety, Regulatory, and NoticesReference Grounding component1 Electric service equipment2 Power service grounding electrode system (NEC Art 250, P

Hot-swap backplane 15Hot-swap backplaneHot-swap SCSI indicator board connector connects the hot-swap indicator board to the hot-swap backplane.SCSI dr

Safety, Regulatory, and Notices 159NoticesCopyright © 2000 Gateway, Inc.All Rights Reserved4545 Town Centre CourtSan Diego, CA 92121 USAAll rights res

160 Safety, Regulatory, and Notices8506284.book Page 160 Thursday, July 13, 2000 11:43 AM

System Specifications 161BSystemSpecificationsThe following specifications are for the standard configuration. The server may contain optional equipme

162 System SpecificationsEnvironmental specificationsThe following specifications identify maximum environmental conditions. At no time should the ser

Index 163IndexNumerics5.25-inch deviceinstalling49removing 50Aaccess control 129accessories, safety precautions 148adapter cardshot-plug, replacing73i

164 Indexchecking hard disks in Windows NT 121checking hard drive space 121checklist, troubleshooting 131closing, case 31CMOS Clear jumper, setting 11

Index 165replacing 90replacing 89FAQ (frequently asked questions), accessingviFCC notice 152featuresback panel10bezel 8control panel board 16CPU 7, 61

166 IndexJjumperBOOT Option, setting116CMOS Clear, setting 114Password Clear, setting 115settings 114system board, location 13Kkeyboardbooting without

Index 167LAN 10mouse 11network 10parallel 11serial 11USB 10video 10POST, explained 21powerbutton20button location 16disabling power button 128indicato

168 Indexpower supply 84power supply module, hot-swap 83processor 62SCSI backplane 40SCSI drive bay 40SCSI drive indicator board 40system board 98top

16 System FeaturesFront panel boardThe front panel board supports the LEDs and buttons accessible from the front panel. The buttons and LEDs on the fr

Index 169processor 161system 161temperature 162starting the system 20startup diskette, creating 130startup, troubleshooting memory errors134static ele

170 Indexuser password, access 127usingpasswords127safety precautions 148utilities, hard drive maintenance 120utility, BIOS Setup 111Vverifying your c

A MAN US 8450R SYS GDE R0 6/008450R ServerSystem Manual

Hot-plug PCI indicator board 17Hot-plug PCI indicator boardThe hot-plug PCI indicator board provides two LEDs per hot-plug PCI slot to indicate the st

18 System Features8506284.book Page 18 Thursday, July 13, 2000 11:43 AM

iContentsPreface...vConventions used in this manual ... vGetting a

Settinguptheserver 192System SetupSettinguptheserverUse the instructions on the quick guide poster that came with the server to assemble the server.Yo

20 System SetupStarting the serverBefore you start the server for the first time, make sure: The voltage selection switch is in the proper position.

Starting the server 21Understanding the Power-On Self-TestWhen you turn on your server, the power-on self-test (POST) routine checks the server memory

22 System SetupTurning off the serverEvery time you turn off the server, shut down the operating system first. You may lose data if you do not follow

Resetting the server 23Resetting the serverIf your server does not respond to keyboard or mouse input, you may have to close programs that are not res

24 System Setup8506284.book Page 24 Thursday, July 13, 2000 11:43 AM

Preventing static electricity discharge 253Case AccessPreventing static electricity dischargeBefore opening the server case, follow these precautions

26 Case AccessOpening the caseThe only components that are accessible from the outside of the chassis are the front panel controls and indicator light

Opening the case 27Opening the bezel doorThe bezel door covers the removable media drives, the hot-swap drives, and the front panel controls. To acces

28 Case Access To remove the bezel:1 Grip the bezel at both sides and pull it straight out from the front panel.Removing the back top panelThe back to

iiDrivecablinginformation ...36Removingahot-swapdrive ...36Installingahot-

Opening the case 292Loosen the two thumbscrews from the top edge of the back panel.3 Slide the top panel slightly to the back, disengaging the front e

30 Case Access3 Remove the three screws from the top of the front top panel.4 Slide the top panel slightly to the front, disengaging the back edge of

Closing the case 31Closing the caseClose the chassis as soon as you finish installing or removing components so that dust and dirt do not collect insi

32 Case Access2 Slide the panel toward the back of the chassis, securing it in place. The tabs on the back edge of the front top panel slide under the

Closing the case 33Replacing the back top panel To replace the back top panel:1 Place the back top panel on the top of the chassis approximately 3/4-i

34 Case AccessReplacing the bezelThe bezel prevents unauthorized access to the hot-swap power supply modules and the fasteners for the removable media

Drives 354Replacing andAdding InternalDevicesDrivesThere are several types of drives and similar devices that can be installed in the server.Preparing

36 Replacing and Adding Internal DevicesDrive cabling informationThe server includes four different types of drive cables. Each drive cable is clearly

Drives 37 To remove a hot-swap drive:1 Follow the static electricity precautions in “Preventing static electricity discharge” on page 25.2 Use the SCS

38 Replacing and Adding Internal DevicesInstalling a hot-swap driveIf you are adding a drive to an empty drive slot, you must first remove the air baf

iiiHard drive maintenance utility ...120Hard drive management practices ...121Protectin

Drives 394Use the four screws you removed in Step 3 to secure the new drive to the drive carrier.5 With the drive carrier handle in the open position,

40 Replacing and Adding Internal DevicesReplacing the hot-swap backplaneThe hot-swap drive bay indicator board comes out of the server with the hot-sw

Drives 417When you have freed all four tabs, push the drive cage out from the back, then pull it out of the chassis.8506284.book Page 41 Thursday, Jul

42 Replacing and Adding Internal Devices8 Remove the four screws that secure the hot-swap backplane to the hot-swap drive cage, then pull the backplan

Drives 4310Plug the hot-swap indicator board into the new hot-swap backplane.11 Put the plastic shield into place and carefully insert the two boards

44 Replacing and Adding Internal Devices12 Secure the hot-swap backplane in placed with the four screws you removed in Step 8.13 Align the four rails

Drives 45Replacing the CD drive and the diskette driveThe slimline CD drive and the slimline diskette drive are near the center of the front panel. Se

46 Replacing and Adding Internal Devices6 Pull the top (right) edge of the CD drive free from the clips holding it in place.7 Pull the top (right) edg

Drives 479Align the holes on the bottom (left) edge of the diskette drive with the pins on the drive tray and press the diskette drive firmly in place

48 Replacing and Adding Internal Devices11 Replace the tray in the chassis using the screw you removed in Step 4 to secure the tray in position.12 Con

iv8506284.book Page iv Thursday, July 13, 2000 11:43 AM

Drives 49Installing a 5.25-inch deviceThe chassis supports a single half-height 5.25-inch device. The 5.25-inch drive bay is in the center of the fron

50 Replacing and Adding Internal Devices6 Align the drive rails with the grooves at the top and bottom of the 5.25-inch drive bay and slide the device

Drives 51 To replace a 5.25-inch device:1 Turn off the server and disconnect the power cord and all other external peripheral devices.2 Remove the bez

52 Replacing and Adding Internal Devices6 Remove the drive rails from the device by removing the four screws that hold them in place.7 If you are inst

Memory 53When you select and install DIMMs, keep the following in mind: Registered DIMMs should not be combined with unbuffered DIMMs. Memory must b

54 Replacing and Adding Internal Devices3 Remove the memory board retention bracket by removing the screw at the back end, sliding the bar to the fron

Memory 554Pull the memory board out of the chassis and place it on a static-free surface.5 Pull open the socket clamps on each side of the DIMM socket

56 Replacing and Adding Internal Devices6 Insert the new DIMM into the socket, aligning the two notches in the DIMM with the two notches in the DIMM s

Memory 579Replace the memory board retention bracket, hooking the tab over the edge of the electronics bay and replacing the screw in the back panel.1

58 Replacing and Adding Internal DevicesWhen you select and install DIMMs, keep the following in mind: Registered DIMMs should not be combined with u

Conventions used in this manual vPrefaceConventions used in this manualThroughout this manual, you will see the following conventions:Convention Descr

Memory 593Remove the memory board retention bracket by removing the screw at the back end, sliding the bar forward, and lifting the bracket out of the

60 Replacing and Adding Internal Devices5 Pull open the socket clamps on each side of the DIMM socket.6 Insert the new DIMM into the socket, aligning

Processors 619Replace the memory board retention bracket, hooking the tab over the edge of the electronics bay and replacing the screw in the back pan

62 Replacing and Adding Internal DevicesReplacing a processorWhen replacing a processor, order a processor upgrade kit from Gateway. To replace a proc

Processors 634Using a phillips screwdriver, remove the two screws that hold the processor retention bracket in place.5 Pull the processor up and out o

64 Replacing and Adding Internal Devices7 Align the new processor with the processor slot (note that the processor slot is keyed so the processor can

Processors 659Replace the EMI foam in the same orientation it was in when you removed it.10 Close the case. (See “Closing the case” on page 31.)11 Rec

66 Replacing and Adding Internal Devices To add a second (or later) processor:1 Turn off the server and disconnect the power cord and all external per

Processors 674Using a phillips screwdriver, remove the two screws that secure the processor retention bracket, then remove the terminator card from th

68 Replacing and Adding Internal Devices6 Align the new processor with the processor slot. Note that the processor slot is keyed so the processor can

vi PrefaceGetting additional informationLog on to the Gateway technical support area at www.gatewayatwork.com to find information about your system or

Replacing the battery 698Replace the EMI foam in the same orientation it was in when you removed it.9 Close the case. (See “Closing the case” on page

70 Replacing and Adding Internal DevicesOpen the BIOS Setup utility and write down all the values in the various menus before replacing the battery. R

Replacing the battery 715Remove the EMI foam cover over the processors.6 Locate the battery on the system board (see “System board” on page 13). The b

72 Replacing and Adding Internal Devices8 Press the new battery in the socket with the positive pole up. Be sure you press the battery down far enough

Expansion cards 73 Enter the BIOS Setup utility and compare the settings on the screen with your notes or the server hardware manuals. Correct any di

74 Replacing and Adding Internal Devices2 On the back panel, check the hot-swap status indicator for the card you are replacing or the slot you are fi

Expansion cards 755If the card is full-length, release the card retention mechanism at the end of the card and pull the card from the slot.6 Insert th

76 Replacing and Adding Internal Devices8 Close the card retention mechanism at the end of the card, if the card is full length.9 Connect any cables t

Expansion cards 774Remove the EMI foam cover over the processors.5 Disconnect any cables attached to the card.8506284.book Page 77 Thursday, July 13,

78 Replacing and Adding Internal Devices6 Remove the screw that holds the expansion card in place and pull the card carefully from its slot.7 Insert t

Standard features 71SystemFeaturesStandard features As many as four Intel® Pentium® III Xeon™ processors with 100 MHz Front Side Bus (FSB) in Slot 2

Expansion cards 798Connect any cables to the card (see card documentation for proper cable orientation).9 Replace the EMI foam in the same orientation

80 Replacing and Adding Internal DevicesAdding an expansion cardThe server supports as many as two 32-bit, 33 MHz PCI expansion cards. These cards are

Expansion cards 815Locate an available slot and remove the slot cover by removing the screw that secures it in place, then pull out the slot cover.6 I

82 Replacing and Adding Internal Devices9 Replace the EMI foam in the same orientation it was in when you removed it.10 Close the case. (See “Closing

Power supplies 83Hot-swapping a power supply moduleIf all three hot-swap power supply modules are installed, you can replace a failed module without t

84 Replacing and Adding Internal Devices7 Align the rails on the new power supply module with the grooves at the top and bottom of the power supply an

Power supplies 853Remove the four screws that secure the upper drive bay bracket in place, then slide the bracket forward before lifting it from the c

86 Replacing and Adding Internal Devices5 Loosen the captive thumbscrew at the bottom, center of the power supply front, then slide the power supply f

Power supplies 877Holding the new power supply at an angle, place the new power supply over the tab on the bottom of the chassis, then rotate it so th

88 Replacing and Adding Internal Devices9 Tighten the thumbscrew at the bottom of the power supply to secure it in place.10 Place the upper drive bay

8 System FeaturesFront bezelBezel door provides access to the hot-swap drives and removable media drives.Front panel controls provide buttons for powe

Fans 89FansThe server contains six hot-pluggable fans to keep the internal temperature down to acceptable levels.Replacing the fansThe fans are locate

90 Replacing and Adding Internal Devices3 Place your fingers in the holes on the top of the fan and pull the fan out of the fan tray. Wait until the f

Fans 914Disconnect the cables from the bottom front side of the fan tray. Note the location and orientation of each cable so you can connect them corr

92 Replacing and Adding Internal Devices6 Remove the three screws at the bottom of the fan tray, then rotate the top of the fan tray back on its hinge

Fans 938Place the new fan power distribution board in the fan tray and secure it with the four screws you removed in Step 7.9 Place the plastic board

94 Replacing and Adding Internal Devices10 Place the fan tray in the chassis and secure it with the screws you removed in Step 5.11 Reconnect the cabl

Replacing the front panel board 95Replacing the front panel boardThe front panel board is mounted on the front of the chassis, inside the front panel.

96 Replacing and Adding Internal Devices6 Install the new front panel board by placing the board in position and replacing the two screws you removed

Replacing the hot-plug PCI indicator board 97Replacing the hot-plug PCI indicatorboardThe hot-plug PCI indicator board is mounted on the back panel of

98 Replacing and Adding Internal Devices5 Install the new front panel board by placing the board in position and replacing the two screws you removed