Gateway E-826R Bedienungsanleitung

USER GUIDEGateway® E-824R/E-826R SuperLoader™ 3

Enclosure componentswww.gateway.com5BackPower switchPower connectorRJ-45 Ethernet connectorFan ventFan vent68-pin HD SCSI connectors

Appendix B95Specifications• Physical specifications• Autoloader performance specifications• Environmental specifications• Autoloader power specificati

Appendix B: Specifications www.gateway.com96Physical specificationsAutoloader performance specificationsEnvironmental specificationsRack MountHeight 3

Autoloader power specificationswww.gateway.com97Autoloader power specificationsTemperature VariationOperating 50ºF (10ºC) per hourNonoperating 68ºF (2

Appendix B: Specifications www.gateway.com98Autoloader vibration specificationsAutoloader shock specificationsTape drive specificationsLTO-3 drive spe

Tape drive specificationswww.gateway.com99Media capacityMedia specificationsDLT-V4 drive specificationsMedia Type CapacityLTO Ultrium 3 storage capaci

Appendix B: Specifications www.gateway.com100Media capacityMedia specificationsMedia Type CapacityDLTtape VS1 storage capacity 5.1 TB (noncompressed)

APPENDIX C101Safety, Regulatory, and Legal Information• Important safety information• Regulatory compliance statements• Laser safety statement• Enviro

APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com102Important safety informationYour Gateway system is designed and tested to meet

www.gateway.com103Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentional emitter per FCC Part 15

APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com104This device complies with Part 15 of the FCC Rules. Operation of this product

CHAPTER 1: Introduction www.gateway.com6Product componentsGetting HelpIn addition to your autoloader’s documentation, you can use the following inform

www.gateway.com105Laser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IE

APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com106Notices© 2006 Gateway, Inc.7565 Irvine Center DriveIrvine, CA 92618-2930 USAAl

107Symbols 12, 29, 30, 46, 47, 54, 55, 56, 92Aaccessories 3, 6safety precautions 102administrationsetting passwords 59air flow requirements 11Auto

Index www.gateway.com108diagnostics 67element status 49entering passwords 36Ethernet 26Ethernet information 50IP address 26IP gateway 28logging

Indexwww.gateway.com109system reset 63system time 58time display 55Updates Page 61operators panelentering passwords 36function keys 36functional

Index www.gateway.com110CD 83Gateway Learning Libraries 83troubleshootinggeneral safety guidelines 66safety guidelines 66technical support 81tele

A MAN E-824R/E-826R USR GDE R1 7/06

Getting Helpwww.gateway.com7Gateway Web siteGateway provides a variety of information on its Web site to help you use your autoloader.Visit the Gatewa

CHAPTER 1: Introduction www.gateway.com8

CHAPTER 29Installing and Setting Up your Autoloader•Overview• Preparation•Installation•Setup

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com10OverviewPreparation 1 Prepare to install your new E-824R or E-826R (see “Prepar

Preparationwww.gateway.com11Choosing a locationChoose a location that meets the following criteria. The autoloader uses standard rack mounting hardwar

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com12Overloading the circuitWhen you connect the autoloader to the electrical supply

Installationwww.gateway.com13InstallationRack mounting the autoloaderThe autoloader can be rack mounted using the V-rail kit (included).The following

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com14General preparation for rack mount installationTo prepare for rack mount install

iChapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Introduction . .

Installationwww.gateway.com15Accessory piecesBesides the rail parts themselves, there are two plates included with the rail kit. These plates are used

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com16Installation in a .375 square-hole rackTo install the rail in a .375 square-hole

Installationwww.gateway.com17Installation in a .280 Diameter thru-hole rackTo install the rail in a .280 diameter thru-hole rack: 1 Identify the corr

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com18Installation in a 10-32 threaded-hole rackTo install the rail in a 10-32 threade

Installationwww.gateway.com19Chassis-mounted railsThe following illustrations show various views of the chassis-mounted rail system.Rail partsRails in

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com20Connecting the SCSI and power cablesTo connect the SCSI and power cables: 1 Shu

Installationwww.gateway.com21 ImportantIf the supplied SCSI cable does not fit theconnector on your SCSI host adapter, youhave an incompatible SCSI ho

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com22Preparing the host and making sure the connection is correctIf necessary, instal

Installationwww.gateway.com235 Click Scan for Hardware Changes. Windows 2003 scans for the SuperLoader 3 drive. The drive appears under ?Other Devices

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com2411 Browse to the location where you saved the drivers on the host computer, then

Contents www.gateway.comiiInstalling a magazine blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Removing a

Setupwww.gateway.com25The front panel menu has the following options:To configure the autoloader, you must make sure that the setup includes the follo

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com264 Scroll to the number you want to set as the autoloader's SCSI ID, then pr

Setupwww.gateway.com27To set a static IP address: 1 From the Main menu, click Configuration, then press ENTER. The Configuration submenu opens.2 Scro

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com28Setting an IP gatewayA gateway is a node on a network that allows access to anot

Setupwww.gateway.com29Setting the timeThe system time is displayed by On-board Remote Management and is used internally when logging events and errors

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com305 Scroll to set the number of minutes difference between your local time and GMT

Setupwww.gateway.com31The Sequential mode supports certain backup applications that do not manage media. During backup, when one cartridge is read or

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com32To stop Sequential mode operation: 1 From the Main menu, scroll to Commands, th

Setupwww.gateway.com33To set the number of magazines: 1 From the Main menu, scroll to Configuration, then press ENTER. The Configuration submenu open

Chapter 2: Installing and Setting Up your Autoloader www.gateway.com34Getting lost passwords ImportantYou can reset front panel passwords tothe factor

Contentswww.gateway.comiiiRunning diagnostic tests remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Diagnostics

CHAPTER 335Operating your Autoloader• Using the operator's panel• Using cartridges• Using magazines and magazine blanks• Replacing a magazine or

CHAPTER 3: Operating your Autoloader www.gateway.com36Using the operator's panelThe operator's panel consists of two LEDs, four buttons, and

Using cartridgeswww.gateway.com37When you enter a password, all password-protected functionality is available until you close your browser session. If

CHAPTER 3: Operating your Autoloader www.gateway.com38ImportantIf the tape cartridge is holding themailslot door open during operation, thesystem keep

Using cartridgeswww.gateway.com39To insert a cartridge into a magazine slot: 1 From the Main menu, scroll to Commands, then press ENTER. The Commands

CHAPTER 3: Operating your Autoloader www.gateway.com40Ejecting a single cartridgeWhen you want to remove a single cartridge from the autoloader, you c

Using magazines and magazine blankswww.gateway.com41Using magazines and magazine blanksImportantMagazines are not interchangeablebetween drive types.

CHAPTER 3: Operating your Autoloader www.gateway.com42Ejecting a magazineWhen you want to remove several cartridges at once, eject the magazine(s) fir

Using magazines and magazine blankswww.gateway.com43CautionBe careful not to turn the knobs on theside of the magazine (see “Manuallyoperating the mag

CHAPTER 3: Operating your Autoloader www.gateway.com44To remove a magazine blank: 1 Pull the magazine blank straight out.2 Replace with another magaz

Contents www.gateway.comiv

Using magazines and magazine blankswww.gateway.com45To change the orientation of a magazine or magazine blank: 1 Remove the magazine or magazine blan

CHAPTER 3: Operating your Autoloader www.gateway.com46Loading cartridgesTo load cartridges into a fully ejected magazine: 1 Center a slot within one

Replacing a magazine or magazine blankwww.gateway.com47Identifying slotsEach slot has an identification number that is exposed when the slots are in t

CHAPTER 3: Operating your Autoloader www.gateway.com483 From the Autoloader submenu, scroll to Status, then press Enter. A list of messages similar to

Viewing status informationwww.gateway.com49Viewing the status of the magazine slotsThe element status reports the status of the magazine slots. The st

CHAPTER 3: Operating your Autoloader www.gateway.com50Viewing the tape drive versionTo view the tape drive version: 1 From the Main menu, scroll to S

Data compressionwww.gateway.com51ImportantNo bar code labels can be read if there isa tape in the picker.To perform an inventory manually: 1 From the

CHAPTER 3: Operating your Autoloader www.gateway.com52

CHAPTER 453Managing and Monitoring your Autoloader• On-board Remote Management overview• Using the Configuration page• Using the Updates page• Using t

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com54On-board Remote Management overviewImportantOnly use the Diagnostic command whenth

CHAPTER 11Introduction•Introduction•Features•Enclosure components•Getting Help

Using the Configuration pagewww.gateway.com55The menu headings also appear at the top of every page. To access the functionality under the menu headin

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com56ImportantYou must perform a system reset beforethe new SCSI ID takes effect, or yo

Using the Configuration pagewww.gateway.com57To set Auto Clean: 1 From any page, click Configuration. The Configuration screen opens.ImportantIf Aut

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com58Setting the system timeThe system time is displayed by On-board Remote Management

Using the Configuration pagewww.gateway.com593 To change the IP address from a static address to a dynamic address, click the box next to DHCP.To set

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com60ImportantTo view the list of currently defined users,click Submit with Select User

Using the Updates pagewww.gateway.com61Client overlap controlClient Overlap Control is a management policy on controlling how the Web server handles o

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com62Using the Diagnostics pageFrom the Diagnostics page, you can run various tests on

Using the Commands pagewww.gateway.com63IdentificationYou can use the Identification feature of the autoloader by requesting the LCD backlight to flas

CHAPTER 4: Managing and Monitoring your Autoloader www.gateway.com64InventoryThe autoloader automatically runs an inventory whenever you power it on o

CHAPTER 1: Introduction www.gateway.com2IntroductionThis guide provides information on the installation, configuration, and general use of the Gateway

CHAPTER 565Troubleshooting your Autoloader•Overview• Safety guidelines• Understanding POST• Running diagnostic tests from the front panel• Running dia

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com66OverviewThis chapter describes various troubleshooting and diagnostic tools available for

Running diagnostic tests from the front panelwww.gateway.com67Performing a POSTIf you experience errors while operating your autoloader, you may need

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com68Setting the security When you enable the security function, the diagnostic tests are passw

Running diagnostic tests from the front panelwww.gateway.com69Front panel diagnostic testsYou can perform the following diagnostic tests using the fro

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com70Running diagnostic tests remotelyYou can perform the following diagnostic tests from On-bo

Checking for errorswww.gateway.com71 Autoloader error logs provide information if the errors relate to data cartridge movement. Tape drive error log

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com72ImportantTo troubleshoot hard errors, you mayneed to power cycle, repair, or replace theau

Checking for errorswww.gateway.com73System Locked 4AInsert Magazine or Blank 4BOperating Temp Exceeded 4CDrv Init Err 60Drive Logging In 61Drive Logou

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com74Hard error log displayYou can retrieve Hard Error logs through On-board Remote Management.

Featureswww.gateway.com3Gateway E-826R LTO-3 SuperLoader 3The Gateway E-826R LTO-3 SuperLoader 3 is SCSI-3 compatible and operates as a single SCSI ID

Checking for errorswww.gateway.com75These errors appear on the LCD screen.Error code field descriptionError codes appear as 8-character strings made u

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com76Error code field descriptionsField DescriptionRecovery Action Defines what the autoloader

Checking for errorswww.gateway.com77Error code number, description, and suggested actionError Description Suggested Actions00–25 General Software flag

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com783B Drive Hardware Error Power cycle the autoloader, then check the Drive Log Sense for dri

Checking for errorswww.gateway.com79A5 Source Element Empty Make sure that the expected source has a cartridge.Run the Loader–Health Check test.If the

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com80AC Mail Slot Door Sensor Error Insert a cartridge into the autoloader through the mailslot

Before contacting Gateway Customer Carewww.gateway.com81Before contacting Gateway Customer CareIf you have a technical problem with your autoloader, f

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com82The front panel and light indicators do not turn on. Make sure that the autoloader is plug

Telephone supportwww.gateway.com83Telephone supportGateway offers a wide range of customer service, technical support, and information services.Teleph

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com84Returning the autoloader for serviceIf you need to return the autoloader to the factory fo

CHAPTER 1: Introduction www.gateway.com4Enclosure componentsFrontMailslot (front loading slot)Right magazine or blankLeft magazine or blankPower switc

Returning the autoloader for servicewww.gateway.com85Packing the autoloaderUse the original packing material to pack the autoloader: the shipping cont

CHAPTER 5: Troubleshooting your Autoloader www.gateway.com86

Appendix A87Logs• Basic information logs•Log descriptions•Error codes• Tape drive logs•POST failure logs

Appendix A: Logs www.gateway.com88Basic information logsWhenever any system or application actions occur, the autoloader or tape drive generate logs r

Error codeswww.gateway.com89The logs contain three main fields.Error codesError codes appear as eight-character strings made up of either letters or n

Appendix A: Logs www.gateway.com900C Error0D Code Update0E ADI0F Drive Manager Timer11 HTTP12 SNTP13 SCSI14 SPI20 Idle3E Watch Dog3F Un-handle Interru

Error codeswww.gateway.com91Soft logsSoft logs record the autoloader's history during different conditions. They are similar to hard logs but may

Appendix A: Logs www.gateway.com92Update logsUpdate Logs record firmware changes and upgrades in the autoloader. An Update Log also records when hardw

Tape drive logswww.gateway.com93Sense Key The SCSI equivalent of Sense Key as defined by the SCSI standard.ASC/ASCQ The SCSI equivalent of Additional

Appendix A: Logs www.gateway.com94POST failure logsThese events indicate that the autoloader or tape drive detected a failure when power was applied.