Gateway E-9425R Bedienungsanleitung

®E-9425R ServerUSERGUIDE

CHAPTER 1: Checking Out Your Gateway Server4System boardConnectors# Feature # Feature1 Rear dual USB Port (J35) 20 DIMM7 socket (J24)2 Serial port (J3

APPENDIX B: BIOS Settings94Primary IDE Master (auto-detected)Selects IDE Configuration sub-menu.Primary IDE Slave (auto-detected)Selects IDE Configura

www.gateway.com95Serial Port 1 Address Disabled3F82F83E82E8Serial Port 1 IRQ IRQ3IRQ4IRQ10IRQ11PS/2 Keyboard PresentPS/2 Mouse PresentUSB Configuratio

APPENDIX B: BIOS Settings96Low Profile Riser Slot Top PCIe slot Option ROM (enabled or disabled) Bottom PCIe slot Option ROM (enabled or disabled)Boot

www.gateway.com97Administrator Password(Installed/Not installed)User Password (Installed/Not installed)Change Administrator Password (Set or clear Adm

APPENDIX B: BIOS Settings98HSC FW Revision (HSBP) Firmware revision of the Hotswap controller. N/A if not present.Remote Access ConfigurationRemote Ac

www.gateway.com99The following second level submenus are accessed from the submenu indicated in the first column.Discard ChangesLoad Optimal DefaultsL

APPENDIX B: BIOS Settings100S.M.A.R.T. AutoDisabledEnabled32Bit Data Transfer DisabledEnabledBIOS submenu BIOS 2nd level submenuSetting ValueUSB Confi

APPENDIX C101Legal Information

APPENDIX C: Legal Information102Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of info

www.gateway.com103Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentional emitter per FCC Part 15

www.gateway.com5Hot-swap backplanesSAS/SATA backplane5 PS/2 mouse port (J15) 24 Processor 2 (CPU2) socket6 PS/2 keyboard port (J6) 25 Processor power

APPENDIX C: Legal Information104CanadaIndustry Canada (IC)Unintentional emitter per ICES-003This digital apparatus does not exceed the Class A limits

www.gateway.com105Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You can do your

APPENDIX C: Legal Information106

107IndexNumerics5.25-inch drivelocation 2Aaccessoriessafety precautions 102ACPI runtime checkpoints 79add-in cardsee cardadministrator password 22

Contents108filling empty drive bays 35finding specifications 84, 89front panel connector 4GGatewayCustomer Care 66Learning Libraries 67Web addres

109www.gateway.comstatic electricity 28surge protectors 10troubleshooting 82uninterruptible power supply (UPS) 11power cage, replacing 48power di

Contents110LED information 7, 73master boot record 81memory 81monitor 81optical drive 80power 82power source problems 10processor 82safety gui

A MAN E-9425R USR GDE R1 02/07

CHAPTER 1: Checking Out Your Gateway Server6

www.gateway.com7LED informationSee the following table for a description of this server’s LEDs and the information they provide:LED Name Function Loca

CHAPTER 1: Checking Out Your Gateway Server8Getting HelpIn addition to your operating system’s documentation, you can use the following information re

CHAPTER 29Setting Up Your Server• Setting up the hardware• Protecting from power source problems• Mounting your server into a cabinet• Starting your s

CHAPTER 2: Setting Up Your Server10Setting up the hardwareTo make sure that your working environment is safe:• Use a clean, dry, flat, stable surface

www.gateway.com11Some surge protectors and uninterruptible power supplies include simple line-conditioning capabilities.Uninterruptible power supplies

CHAPTER 2: Setting Up Your Server123 Align the slots in the back server rails with the studs on the side of the server, then engage the slots with the

www.gateway.com136 Attach one mounting nut to each of the two back cabinet posts where you plan to install the server.7 Hold the server in place in th

CHAPTER 2: Setting Up Your Server148 Align the mounting screw holes in the server handles with the front mounting nuts, then secure the front in place

www.gateway.com153 Remove the bezel lock keys from the inside of the bezel, then insert the left side of the bezel into the left handle and swing the

CHAPTER 2: Setting Up Your Server16Starting your serverBefore you start your server for the first time:• Make sure that the server and monitor are plu

www.gateway.com17Turning off your serverEvery time you turn off your server, first shut down the operating system. You may lose data if you do not fol

CHAPTER 2: Setting Up Your Server18

CHAPTER 319Maintaining Your Server• Caring for your server• Preparing for system recovery• System administration• Identifying your server• Updating th

CHAPTER 3: Maintaining Your Server20Caring for your serverTo extend the life of your server:• Be careful not to bump or drop your server.• When transp

www.gateway.com21Cleaning the screenIf your computer screen is an LCD monitor, use only a damp, soft cloth to clean it. Never spray water directly ont

CHAPTER 3: Maintaining Your Server22Server securityLocking the serverTo lock the server: 1 Remove the bezel lock keys from the inside of the bezel, t

www.gateway.com23Updating the baseboard management controller firmwareThe baseboard management controller (BMC) performs several system management fun

iChapter 1: Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . 1Front . . . . . . . . . . . . . . . . . . . . . . . . . .

CHAPTER 3: Maintaining Your Server24To install Acrobat Reader 7: • Click the link for Acrobat on the Documentation page.- OR -Run Docs\Reader\app2127

www.gateway.com253 Press any key to boot from the DVD. The Gateway Options Main Menu appears.4 Follow any on-screen instructions.You can use the optio

CHAPTER 3: Maintaining Your Server26

CHAPTER 427Installing Components• Preparing to install components• Preventing static electricity discharge• Opening the server case• Closing the serve

CHAPTER 4: Installing Components28Preparing to install componentsSelecting a place to workWork on your server in an area that:• Is clean (avoid dusty

www.gateway.com29• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.• Avoid working on the server when your work area

CHAPTER 4: Installing Components307 Press down the two blue retaining clips (1) on the sides of the top front cover, then slide the top front cover ba

www.gateway.com314 Replace the screw (2) to hold the rear top cover in place.5 Reconnect the power cord(s) and all other cables.Installing and removin

CHAPTER 4: Installing Components325 Loosen the thumbscrew (1) holding the retaining clip (2) against the side of the optical drive, then move the reta

www.gateway.com339 Slide the new optical drive into the drive bay, making sure you align the drive with the retaining clips on both sides of the drive

ContentsiiGetting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Preventing static electric

CHAPTER 4: Installing Components343 Pull the drive carrier straight out of the server.4 If you are replacing a hard drive, remove the four screws from

www.gateway.com358 Follow the instructions in “Closing the server case” on page 30.9 Reinstall the bezel, if required, by snapping it into place on th

CHAPTER 4: Installing Components36Installing memoryYour server supports eight 667 MHz fully-buffered DIMMs (FB-DIMMs) to provide up to a maximum of 32

www.gateway.com37Mirroring mode:4 512 MB 512 MB 512 MB 512 MB - - - - 2 GB1 GB1 GB1 GB1 GB----4 GB2 GB 2 GB 2 GB 2 GB - - - - 8 GB4 GB4 GB4 GB4 GB----

CHAPTER 4: Installing Components38Sparing modeFor the sparing mode, please follow the online spare FBDIMM configuration requirements (in addition to g

www.gateway.com39Installing and removing PCI expansion cardsThe system board provides one 280-pin PCI-X/PCI-E x8 expansion slot and one PCI-E x8 expan

CHAPTER 4: Installing Components405 Place the PCI riser assembly on a stable, static-free surface, then loosen the screw (3) holding the card lock in

www.gateway.com4110 Insert the new PCI card into the riser card, making sure any connectors extend through the slot at the back of the assembly and th

CHAPTER 4: Installing Components426 Insert the replacement fan group into the fan cage.7 Connect the 6-pin fan tach cable from the fan to the fan boar

www.gateway.com4310 Connect the 6-pin fan tach cables from the fans to the fan tach connectors on the fan board.11 Follow the instructions in “Closing

iiiwww.gateway.comBeep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72LED information .

CHAPTER 4: Installing Components444 Push down, then pull out and up on the two heat sink retention levers (1) and move them out of the way.5 Remove th

www.gateway.com458 Insert the new processor into the socket, making sure that the gold triangle on the corner is situated as shown in the following il

CHAPTER 4: Installing Components4611 Push down the heat sink retaining levers (3) and lock them under the retaining hooks on the heat sink socket.12 F

www.gateway.com473 Press the retaining clip on the power supply to the left to release the power supply module from the chassis.4 Pull the power suppl

CHAPTER 4: Installing Components487 Align the new power distribution board with the stand-off and locking tabs on the chassis, then place it on the st

www.gateway.com496 Slide the power cage (4) toward the front of the chassis to disengage the locking tabs, then lift the power cage out of the chassis

CHAPTER 4: Installing Components508 Holding the new backplane by the edges only, align it with the locking tabs on the chassis, then place it on the l

www.gateway.com513 Press the release handle (1), then slide the ROMB battery pack for the mezzanine RAID card (2) toward the back of the chassis to re

CHAPTER 4: Installing Components524 Align the holes on one side of the board with the plastic standoffs (1) and align the other side with the mezzanin

www.gateway.com53Replacing the CMOS batteryIf the server clock does not keep time or the settings in the BIOS Setup utility are not saved when you tur

Contentsiv

CHAPTER 4: Installing Components54Replacing the control panelTo replace the control panel: 1 Follow the instructions in “Preventing static electricit

www.gateway.com556 Remove the heat sinks and processors by following the instructions in “Replacing or adding a processor” on page 43.7 Disconnect all

CHAPTER 4: Installing Components5616 Reinstall the PCI riser assembly by following the instructions in “Installing and removing PCI expansion cards” o

CHAPTER 557Using the BIOS Setup Utility• Opening the BIOS Setup utility• Updating the BIOS• Recovering the BIOS• Resetting the BIOS• Updating and reco

CHAPTER 5: Using the BIOS Setup Utility58Opening the BIOS Setup utilityThe BIOS Setup utility stores basic settings for your server. These settings in

www.gateway.com59Recovering the BIOSIf you encounter a problem while you are updating the BIOS, such as a power outage, the BIOS update may not be suc

CHAPTER 5: Using the BIOS Setup Utility6011 Place the jumper back onto pins 1-2.12 Follow the instructions in “Closing the server case” on page 30.13

www.gateway.com618 Reconnect the power cords and turn on the server. The BIOS is reset.9 Turn off the server, then disconnect the power cords and all

CHAPTER 5: Using the BIOS Setup Utility62Updating and recovering the BMCUpdating the BMC firmwareTo update the BMC firmware: 1 Download the BMC firmw

www.gateway.com638 Follow the instructions in “Closing the server case” on page 30.9 Plug in the AC power cords and turn on the server for normal use.

CHAPTER 11Checking Out Your Gateway Server• Front• Back• Interior• System board• Hot-swap backplanes• Getting Help

CHAPTER 5: Using the BIOS Setup Utility64

CHAPTER 665Troubleshooting• Telephone support• Tutoring and training• Safety guidelines• Error messages• Troubleshooting

CHAPTER 6: Troubleshooting66Telephone supportBefore calling Gateway Customer CareIf you have a technical problem with your server, follow these recomm

www.gateway.com67Tutoring and trainingGateway's Customer Care professionals cannot provide hardware and software training. Instead, Gateway recom

CHAPTER 6: Troubleshooting68Boot messagesBoot Failure ... This is a generic message indicating the BIOS could not boot from a particular device. This

www.gateway.com69Secondary Master Drive - ATAPI Incompatible The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. T

CHAPTER 6: Troubleshooting70NVRAM IgnoredThe NVRAM data used to store Plug’n’Play (PnP) data was not used for system configuration in POST.NVRAM BadTh

www.gateway.com71Miscellaneous messagesKeyboard ErrorKeyboard is not present or the hardware is not responding when the keyboard controller is initial

CHAPTER 6: Troubleshooting72• Remove the top panel by following the instructions in “Opening the server case” on page 29, then make sure that all cabl

www.gateway.com73LED informationSee the following table for a description of this server’s LEDs and the information they provide:LED Name Function Loc

CHAPTER 1: Checking Out Your Gateway Server2FrontControl panelBack# Feature # Feature1 2 USB ports 6 NIC status LED2 Power button 7 System fault LED3

CHAPTER 6: Troubleshooting74Diagnostic LEDsThis system board provides a set of eight diagnostic (Port 80) LEDs. If you are troubleshooting your system

www.gateway.com75In determining the code, Off = 0 and On = 1. Based on this, you can determine the corresponding hex code. Then, by checking “POST cod

CHAPTER 6: Troubleshooting7630 Initialize System Management Interrupt.2A Initialize different devices through DIM.See “DIM code checkpoints” on page 7

www.gateway.com77Bootblock initialization code checkpointsThe Bootblock initialization code sets up the chipset, memory, and other components before s

CHAPTER 6: Troubleshooting78Bootblock recovery code checkpointsThe bootblock recovery code gets control when the BIOS determines that a BIOS recovery

www.gateway.com79DIM code checkpointsThe Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize different sy

CHAPTER 6: Troubleshooting80Optical driveYour server does not recognize an optical drive• Restart your server, then open the BIOS Setup utility by pre

www.gateway.com81You are having problems with a SATA drive• For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS ha

CHAPTER 6: Troubleshooting82Make sure that:• The monitor is not positioned too close to another monitor, electric fan, or fluorescent light.• You dema

APPENDIX A83Server Specifications• System specifications• System board specifications• Environmental specifications• Electronic specifications• Additi

www.gateway.com3Interior# Feature # Feature1 System board 7 Slimline DVD/CD-RW combo drive or DVD-RW drive2 System fans 8 SAS/SATA backplane3 Fan boar

APPENDIX A: Server Specifications84System specificationsSystem board specificationsCase size (H×W×L)1.70 × 15.79 × 29.58 inches (4.32 × 40.10 × 75.14

www.gateway.com85Environmental specificationsThe following specifications identify maximum environmental conditions. At no time should the server run

APPENDIX A: Server Specifications86InterruptsThe following table reflects a typical configuration, but you can change these interrupts. Use this infor

www.gateway.com87Processor power connector (J6)VGA connector8Power good9 Stand by +5 V10 +12 V11 +12 V12 +3.3 V13 +3.3 V14 -12 V15 Ground16 DC_ON (sof

APPENDIX A: Server Specifications88Serial port connectorKeyboard and Mouse connectors3 Blue (analog color signal B)4 No connection5 GND6GND7 +5 V8GND9

www.gateway.com89External USB connectorsI2C (SMBus) connectorAdditional specificationsFor more information about your server, such as memory size, har

APPENDIX A: Server Specifications90

APPENDIX B91BIOS Settings

APPENDIX B: BIOS Settings92If you ever need to restore your BIOS settings, such as after a system board change, a record of the settings will make the

www.gateway.com93Hyper-Threading Technology EnabledDisabledIntel Speed Step™ Tech AutoDisabledMemory ConfigurationMemory Performance Mode Non-Redundan