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Gateway E-9220T Server
User Guide
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Inhaltsverzeichnis

Seite 1 - User Guide

Gateway E-9220T ServerUser GuideCMYCMMYCYCMYK9220Cover_FRONT.pdf 7/15/2005 12:14:54 PM9220Cover_FRONT.pdf 7/15/2005 12:14:54 PM

Seite 2 - Contents

5www.gateway.comSystem boardSystem boardMain power connectorUSB connectorsFront fanconnectorPowerconnectorCMOS BatteryPCI slot 5 - 32-bitPCIe slot 4 -

Seite 3

Appendix B95BIOS SettingsYou can print this appendix, then record your custom BIOS settings on the printout.

Seite 4

96www.gateway.comAppendix B: To view all BIOS settings:1 Restart your server.2 Press F2 when the Gateway logo screen appears during startup. The BIOS

Seite 5

97www.gateway.comSystem Memory (Total)Memory ModeMemory Channel A Slot 0Memory Channel A Slot 1Memory Channel B Slot 0Memory Channel B Slot 1System Ti

Seite 6 - Chapter 1

98www.gateway.comAppendix B: Max CPUID Value Limit DisableEnableDisplay Setup Prompt OnOffPeripheral ConfigurationSerial Port DisableEnableOn-board LA

Seite 7

99www.gateway.comFloppy ConfigurationiDiskette Controller AutomaticDisableEnableDiskette Write Protect DisableEnableFloppy Type 1.44MB2.88MBEvent Log

Seite 8

100www.gateway.comAppendix B: PCI Latency Timer 326496128160192224248Management ConfigurationASF Support EnableDisableEnter AMT BX Setup DisableEnable

Seite 9 - Interior

101www.gateway.comXD Technology DisableEnablePowerAfter Power Failure Stay offLast statePower onWake on LAN from S5 Stay offPower onACPI Suspend State

Seite 10 - System board

102www.gateway.comAppendix B: The following second level submenu is accessed from the submenu indicated in the first column.BIOS submenu BIOS 2nd leve

Seite 11 - Getting Help

Appendix C103Safety, Regulatory, and Legal Information• Safety information• Legal and Regulatory Information

Seite 12 - Chapter 2

104www.gateway.comAppendix C: Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of inform

Seite 13 - Setting up the hardware

6www.gateway.comChapter 1: Checking Out Your Gateway ServerGetting HelpIn addition to your operating system’s documentation, you can use the following

Seite 14 - Line conditioners

105www.gateway.comImportant Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical a

Seite 15 - Starting your server

106www.gateway.comAppendix C: Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentional emitter per

Seite 16 - Selecting the boot device

107www.gateway.comThe United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic d

Seite 17 - Turning off your server

108www.gateway.comAppendix C: Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone

Seite 18 - Initial hardware settings

109www.gateway.comLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IE

Seite 19

110www.gateway.comAppendix C: Environmental informationThe product you have purchased contains extracted natural resources that have been used in the

Seite 20 - Chapter 3

111www.gateway.comNoticesCopyright © 2005 Gateway, Inc.All Rights Reserved7565 Irvine Center DriveIrvine, CA 92618-2930 USAAll Rights ReservedThis pub

Seite 21 - Caring for your server

112www.gateway.comAppendix C:

Seite 22 - Cleaning the tape drive

113www.gateway.comIndexNumerics5.25-inch driveinstalling 39, 41location 2Aaccessoriessafety precautions 104ACPI runtime checkpoints 78Active Managemen

Seite 23 - Preparing for system recovery

114www.gateway.compower 3RJ-45 3serial 3USB 2, 3VGA 3control panellocation 2cover panelremoving 30replacing 37cover release latchlocation 2creating DO

Seite 24 - System administration

Chapter 27Setting Up Your Server• Using your server safely• Starting and turning off your server• Restarting (rebooting) your server• Setting up the o

Seite 25 - Option Description

115www.gateway.comhot-swap driveslocation 2IIDEcables 39drive configuration 38indicators 2LED 10installing5.25-inch drive 39, 41add-in card 47bezel as

Seite 26 - Package (SUP) CD

116www.gateway.comopening case 30operating systemsetting up 13Pparallel port 3passwordresetting BIOS 69supervisor 19user 19portssee connectionsPOST (p

Seite 27 - Booting from the SUP CD:

117www.gateway.comsupervisor password 19Support 94system 90administration 19control 19management 19security 19specifications 90startup 10system boardc

Seite 28

118www.gateway.com8510879IX.fm Page 118 Friday, August 5, 2005 9:33 AM

Seite 29 - Yes to confirm

MAN E-9220T PATTON SRV GDE R0 08/05CMYCMMYCYCMYK9220Cover_BACK.pdf 8/3/2005 9:46:30 AM9220Cover_BACK.pdf 8/3/2005 9:46:30 AM

Seite 30 - SC, then press Y to confirm

8www.gateway.comChapter 2: Setting Up Your ServerSetting up the hardwareTo make sure that your working environment is safe: Use a clean, dry, flat, s

Seite 31 - ■ View server documentation

9www.gateway.comProtecting from power source problemsProtecting from power source problemsLine conditioners, and uninterruptible power supplies can he

Seite 32 - Chapter 4

10www.gateway.comChapter 2: Setting Up Your ServerStarting your serverBefore you start your server for the first time: Make sure that the server and

Seite 33 - Gathering the tools you need

11www.gateway.comStarting your serverIf nothing happens when you press the power button: Make sure that the UPS, if you are using one, is connected s

Seite 34

12www.gateway.comChapter 2: Setting Up Your ServerTurning off your serverEvery time you turn off your server, first shut down the operating system. Yo

Seite 35 - Opening the server case

13www.gateway.comSetting up the operating systemSetting up the operating systemIf you ordered your server with the operating system already installed

Seite 36

14www.gateway.comChapter 2: Setting Up Your Server

Seite 37 - Removing the bezel assembly

iwww.gateway.comContents1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Front . . . . . .

Seite 38 - Air duct

Chapter 315Maintaining Your Server• Caring for your server• Preparing for system recovery• System administration• Using Active Management Technology

Seite 39

16www.gateway.comChapter 3: Maintaining Your ServerCaring for your serverTo extend the life of your server: Be careful not to bump or drop your serve

Seite 40

17www.gateway.comCaring for your serverCleaning tips Always turn off your server and other peripheral devices before cleaning any components. Use a

Seite 41 - Installing the bezel assembly

18www.gateway.comChapter 3: Maintaining Your ServerPreparing for system recoveryIf your system files are corrupted, you may not be able to start the s

Seite 42 - Closing the server case

19www.gateway.comSystem administrationSystem administrationGateway Server ManagerGateway Server Manager lets you manage multiple computers on a Window

Seite 43 - Installing drives

20www.gateway.comChapter 3: Maintaining Your Server3 Select the password to set according to the following table.4 Type the password and press ENTER,

Seite 44

21www.gateway.comCreating a DOS-bootable System Update Package (SUP) CDCreating a DOS-bootable System Update Package (SUP) CDSeveral utilities availab

Seite 45

22www.gateway.comChapter 3: Maintaining Your ServerBooting from the SUP CD:1 Restart your server, then press F2 when the Gateway logo screen appears d

Seite 46

23www.gateway.comUsing Active Management Technology (AMT)Using Active Management Technology (AMT)Active Management Technology (AMT) provides the follo

Seite 47

24www.gateway.comChapter 3: Maintaining Your Server4 When you are asked if you want the “DHCP Enabled – Y/N,” enter the response that is appropriate t

Seite 48

iiwww.gateway.comInstalling drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 49 - NTER to create the volume

25www.gateway.comUsing Active Management Technology (AMT)From this initial screen you have access to the following information for the computer you ar

Seite 50 - Installing memory

26www.gateway.comChapter 3: Maintaining Your ServerUsing your System Companion CDYou can use your System Companion CD to: Install hardware drivers I

Seite 51 - To install or replace memory:

Chapter 427Installing Components• Opening and closing the server case• Installing and replacing major componentsYou must open your server case to inst

Seite 52

28www.gateway.comChapter 4: Installing ComponentsPreparing to install componentsSelecting a place to workWork on your server in an area that: Is clea

Seite 53

29www.gateway.comPreventing static electricity dischargePreventing static electricity dischargeThe components inside your server are extremely sensiti

Seite 54

30www.gateway.comChapter 4: Installing ComponentsAccessing the internal componentsOpening the server caseBecause the components inside your server are

Seite 55

31www.gateway.comAccessing the internal components5 Swing the side panel away from the computer.6 Lift the panel away from the server and place it out

Seite 56 - Replacing the processor

32www.gateway.comChapter 4: Installing ComponentsRemoving the bezel assemblyTo remove the bezel assembly:1 Follow the instructions in “Opening the ser

Seite 57 - 8 Remove the old processor

33www.gateway.comAccessing the internal componentsRemoving the processor air ductTo remove the processor air duct:1 Follow the instructions in “Preven

Seite 58

34www.gateway.comChapter 4: Installing ComponentsInstalling the processor air ductTo install the processor air duct:1 Align the left side of the proce

Seite 59

iiiwww.gateway.comA Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89System

Seite 60

35www.gateway.comAccessing the internal components2 Press the processor air duct into place.3 Place the diskette cable and hard drive power cable behi

Seite 61 - Replacing a fan

36www.gateway.comChapter 4: Installing ComponentsInstalling the bezel assemblyTo install the bezel assembly:1 Engage the tabs on the left side of the

Seite 62 - To replace a back fan:

37www.gateway.comAccessing the internal componentsClosing the server caseTo close the server case:1 Make sure that all of the internal cables are arra

Seite 63 - Important

38www.gateway.comChapter 4: Installing ComponentsInstalling drivesYour server’s basic configuration includes one CD or DVD drive and one 3.5-inch disk

Seite 64 - Replacing the CMOS battery

39www.gateway.comInstalling drives IDE drives can be configured as master, slave, or cable-select. If cable-select is available (drive assignments w

Seite 65

40www.gateway.comChapter 4: Installing Components5 Slide the green drive retainer lever toward the back of the drive bay, then go to Step 8.6 Disconne

Seite 66 - Replacing the system board

41www.gateway.comInstalling drivesInstalling or replacing a hard driveUse these instructions to install or replace a hard drive.To install a hard driv

Seite 67

42www.gateway.comChapter 4: Installing Components7 Slide the new drive into the drive bay as far as it will go, then slide the green drive retainer le

Seite 68

43www.gateway.comConfiguring your onboard RAID solutionTo launch the SATA RAID BIOS console:1 Restart your server.2 Press F2 when the Gateway logo scr

Seite 69 - 17 Turn on your server

44www.gateway.comChapter 4: Installing ComponentsTo configure the SATA RAID solution:1 Open the BIOS Setup utility as described in the previous proced

Seite 70 - Chapter 5

ivwww.gateway.com

Seite 71

45www.gateway.comInstalling memoryInstalling memoryWhen you upgrade your server memory, make sure that you install the correct type of memory in your

Seite 72 - Updating the BIOS

46www.gateway.comChapter 4: Installing ComponentsTo install or replace memory:1 Follow the instructions in “Preventing static electricity discharge” o

Seite 73 - Resetting the BIOS

47www.gateway.comInstalling PCI expansion cardsInstalling PCI expansion cardsUse the following chart to determine the PCI slot into which you should i

Seite 74 - Resetting BIOS passwords

48www.gateway.comChapter 4: Installing Components4 Loosen the captive thumbscrew on the card retention bar and swing the bar out from the back of the

Seite 75

49www.gateway.comInstalling PCI expansion cards6 Press the new card into the expansion slot. To help insert the card you can slightly rock the card en

Seite 76 - Chapter 6

50www.gateway.comChapter 4: Installing Components8 Connect any cables to the card. For more information, see the instructions in the card’s documentat

Seite 77 - Safety guidelines

51www.gateway.comReplacing the processorReplacing the processorThe server is compatible with Intel® Celeron (533 MHz FSB), Pentium 4 (800 MHz FSB), an

Seite 78 - Error messages

52www.gateway.comChapter 4: Installing Components6 Remove the heat sink.If the heatsink sticks to the processor, twist it slightly to release it, then

Seite 79 - Chapter 6: Troubleshooting

53www.gateway.comReplacing the processor11 Place the heat sink on the processor, making sure the Thermal Interface Material (TIM) is aligned between t

Seite 80 - Troubleshooting

54www.gateway.comChapter 4: Installing ComponentsReplacing a power supply moduleIf your server uses the optional hot-swappable, redundant power suppli

Seite 81 - Beep codes

Chapter 11Checking Out Your Gateway Server• Locating drives, ports, jacks, and controls• Locating system board components• Getting help

Seite 82

55www.gateway.comReplacing a power supply module4 While pressing the green latch on the power supply module, grasp the handle and pull the module stra

Seite 83 - ACPI runtime checkpoints

56www.gateway.comChapter 4: Installing ComponentsReplacing a fanTo replace a front fan:1 Follow the instructions in “Preventing static electricity dis

Seite 84 - Diskette drive

57www.gateway.comReplacing a fan7 Insert the new fan into the opening left by the old fan, then engage the fan retention tabs and fan release tab with

Seite 85 - Hard drive

58www.gateway.comChapter 4: Installing Components4 Unscrew the four fan retention screws holding the fan to the back of the chassis.5 Pull the fan fro

Seite 86

59www.gateway.comReplacing the CMOS batteryReplacing the CMOS batteryIf the server clock does not keep time or the settings in the BIOS Setup utility

Seite 87 - Modem (telephone dial-up)

60www.gateway.comChapter 4: Installing Components9 Make sure that the positive (+) side of the new battery is facing correctly, then press the new bat

Seite 88

61www.gateway.comReplacing the system boardReplacing the system boardTo replace the system board:1 Follow the instructions in “Preventing static elect

Seite 89 - The color is not uniform

62www.gateway.comChapter 4: Installing Components8 Remove the seven (7) screws securing the system board to the case.Screw ScrewScrewScrewScrewScrewSc

Seite 90 - Processor

63www.gateway.comReplacing the system board9 Pull the system board away from the case and carefully remove it, then place it in a static-free bag on a

Seite 91 - Telephone support

64www.gateway.comChapter 4: Installing Components17 Turn on your server.18 Press F2 when the Gateway logo screen appears during startup. The BIOS Setu

Seite 92 - Tutoring and training

2www.gateway.comChapter 1: Checking Out Your Gateway ServerFrontAdditional5.25-inch drive bayDVD/CD drivePower button/Power indicatorLEDDiskette drive

Seite 93

Chapter 565Using the BIOS Setup Utility• Opening the BIOS Setup utility• Updating the BIOS• Resetting the BIOS settings to their factory defaults• Res

Seite 94 - Appendix A

66www.gateway.comChapter 5: Using the BIOS Setup UtilityOpening the BIOS Setup utilityThe BIOS Setup utility stores basic settings for your server. Th

Seite 95 - System specifications

67www.gateway.comUpdating the BIOSUpdating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from support.gateway.com, t

Seite 96 - System board specifications

68www.gateway.comChapter 5: Using the BIOS Setup UtilityResetting the BIOSAfter a successful BIOS update, if one or more applications do not subsequen

Seite 97 - Environmental specifications

69www.gateway.comResetting the BIOS9 Follow the instructions in “Closing the server case” on page 37.10 Reconnect the power cords and turn on the serv

Seite 98 - Electronic specifications

70www.gateway.comChapter 5: Using the BIOS Setup Utility3 Remove the jumper across pins 1-2 of header J3F3, then place the jumper across pins 2-3.4 Fo

Seite 99 - Additional specifications

Chapter 671Troubleshooting• Interpreting error messages and codes• Troubleshooting• Getting telephone support and trainingIf the suggestions in this c

Seite 100 - Appendix B

72www.gateway.comChapter 6: TroubleshootingSafety guidelinesWhile troubleshooting your server, follow these safety guidelines: Never remove the side

Seite 101 - 1 Restart your server

73www.gateway.comError messagesError messagesThese messages often indicate procedural errors such as typing an incorrect keystroke or trying to save a

Seite 102 - Advanced

74www.gateway.comChapter 6: TroubleshootingInvalid password Enter your password again. Some passwords are case sensitive. If you do not know the pas

Seite 103 - Appendix B:

3www.gateway.comBackBackSerial portPower connectorCard retention barVideo port (on PCI card)Mouse portPower supply modulesPCI slots (shown with EMI sh

Seite 104

75www.gateway.comTroubleshootingTroubleshootingFirst stepsTry these steps first before going to the following sections: Make sure that the power cord

Seite 105

76www.gateway.comChapter 6: Troubleshooting If you have the correct test equipment, make sure that the new battery has power. Although unlikely, your

Seite 106

77www.gateway.comTroubleshooting7 General exception error (processor exception error).Same as for 4 beeps.Same as for 5 beeps8 Display memory error (s

Seite 107

78www.gateway.comChapter 6: TroubleshootingDIM code checkpointsThe Device Initialization Manager (DIM) gets control at various times during BIOS POST

Seite 108 - Appendix C

79www.gateway.comTroubleshootingBIOSThe settings in the BIOS Setup utility are not retained Replace the CMOS battery. For more information, see “Repl

Seite 109 - Important safety information

80www.gateway.comChapter 6: TroubleshootingThe diskette drive LED is lit continuously Remove the diskette from the drive. If the light stays on, try

Seite 110

81www.gateway.comTroubleshootingYour server does not recognize a SCSI drive Make sure that the SCSI controller is enabled in the BIOS Setup utility.

Seite 111 - United States of America

82www.gateway.comChapter 6: TroubleshootingInternetSee also Modem.You cannot connect to the Internet Make sure that your account with your Internet S

Seite 112 - Industry Canada (IC)

83www.gateway.comTroubleshooting Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a wor

Seite 113 - Appendix C:

84www.gateway.comChapter 6: TroubleshootingIf your system has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your

Seite 114 - Laser safety statement

4www.gateway.comChapter 1: Checking Out Your Gateway ServerInteriorPower supply modulesFront fan5.25-inchdrive baysCover release latchProcessorair duc

Seite 115 - Environmental information

85www.gateway.comTroubleshootingA horizontal line or wire is visible across the monitor screenThe monitor may use thin damper wires, located approxima

Seite 116 - Trademark Acknowledgments

86www.gateway.comChapter 6: TroubleshootingTelephone supportBefore calling Gateway Customer CareIf you have a technical problem with your server, foll

Seite 117

87www.gateway.comTutoring and trainingTelephone supportGateway offers a wide range of customer service, technical support, and information services.Te

Seite 118

88www.gateway.comChapter 6: Troubleshooting

Seite 119

Appendix A89Server SpecificationsThe following specifications are for the standard configuration. Your server may contain optional equipment. All spec

Seite 120

90www.gateway.comAppendix A: System specificationsCase sizeTower (with standard power supply): 8 × 16.5 × 19.8 inches (203.2 × 419.2 × 502.7 cm)Tower

Seite 121

91www.gateway.comSystem board specificationsSystem board specificationsProcessor604-pin socket (FC-mPGA4 package, 90 nM technology)533 MHz or 800 MHz

Seite 122

92www.gateway.comAppendix A: Environmental specificationsThe following specifications identify maximum environmental conditions. At no time should the

Seite 123

93www.gateway.comElectronic specificationsElectronic specificationsMemory mapInterruptsThe following table reflects a typical configuration, but you c

Seite 124

94www.gateway.comAppendix A: Additional specificationsFor more information about your server, such as memory size, hard drive size, and processor type

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